We’ve all been asked to fill out forms, or complete a short survey and let’s be honest, even the most conscientious of us don’t usually do so unless there’s an incentive involved and certainly not without knowing its purpose. And it’s for this reason we at LAN3 wanted to be really transparent about why we seek the opinions and expertise of people in the education sector through our ‘State of IT in Education’ survey.
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"I’ve got Teams, I love Teams, I just Wish the Call Plans were Not so expensive and the Reporting was better!".
Microsoft Teams is good in so many ways and is entrenched in so many companies, but it lacks desired functionality, including enterprise call handling, reporting and reliability.
Topics: UCaaS RingCentral Microsoft Teams
4 min read
I’ve got Teams, so I don’t need another UCaaS like RingCentral…do I?
The truth is Teams is a good platform that ticks a lot of boxes. It has a wide install base and the interface is simple and easy to use. However, look a little closer and it lacks some key functionality that deters the ‘enterprise’ from taking it seriously as anything more than a messaging app.