b'forewordOur commitment to2020 was an extremely demanding year, with COVID-19 bringing acute and rapid change. We would like to take this opportunity to thank those who have worked tirelessly to keep understanding the uniqueourselves and our loved ones safe.challenges faced in educationIT departments have helped keep our schools running and our children educated through online home-schooling and interactive learning; this huge change brings a fresh has led us to produce ourperspective on, and an understanding of the importance that reliable, fast and secure IT annual research report.infrastructures provides.We are proud of the close ongoing relationship we have with our clients (over 370 schools and colleges in the UK), and 2020 has seen us busier than ever ensuring their network has Surveying a cross section ofnot only helped them navigate through the pandemic, but is set up to respond to their the UK education market,strategic ambitions for the years ahead.we can better understandIn this report, we captured opinions, feedback and perceptions from 93 schools and colleges across the UK, bringing them together to create our 2020 report, a toolkit to help emerging themes and trends,you understand how your peers have stepped up to last years unprecedented challenges.and the challenges senior IT Im delighted to share our 2020 report, The State of IT in Education - COVID-19 Edition and professionals face. hope that it proves to be useful and insightful.I would like to express my thanks to everyone who participated in this survey.Martin Jones | Managing Director3'